Cancellation Policy

Effective Date: 17-05-2024

Thank you for choosing SilverTrendy (referred to as “we,” “us,” or “our”). We strive to provide a seamless experience for our customers. If you have any questions or concerns about our Cancellation Policy, please contact us at info@silvertrendy.in.

Cancellation Window

You may cancel an order within 24 hours of placing it. Please contact our customer support team at info@silvertrendy.com to initiate the cancellation process. We are unable to accommodate cancellations for orders that have already been processed and shipped.

Refund Process

Upon successful cancellation of your order, we will process your refund within 7 business days using the same payment method used for the original purchase. Please note that any customs duties, taxes, or other fees paid during importation are non-refundable.

Non-Cancellable Items

Certain items may not be eligible for cancellation, including customized or personalized items and earrings (for hygiene reasons) unless they are damaged or defective. These items are subject to our Returns and Refund Policy outlined on our website.

We recommend reviewing our Returns and Refund Policy for further information on returning items that are not eligible for cancellation.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us at silvertrendyin@gmail.com.

Please verify if the information aligns with your requirements, and feel free to reach out if you need any further assistance!