Shipping Policy

Effective Date: 17-05-2024

  1. Shipping Information

1.1 Domestic and International Shipping: SilverTrendy is pleased to offer both domestic and international shipping options. Whether you’re located in India or anywhere around the world, we’ll make sure your order reaches you.

1.2 Shipping Times: We understand the excitement of receiving your new jewelry pieces. Your order will be processed within 10 business days, and you can expect delivery within the following estimated time frames:

– Domestic (within India): 2 to 10 business days.

– International (outside India): 10 to 30 business days, depending on your location and shipping method.

Please note that delivery times may vary based on factors such as item availability, shipping destination, and carrier delays. We will provide tracking information for your convenience.

  1. Shipping Charges

2.1 Domestic Shipping: We offer free domestic shipping for orders above 500 INR. For orders below this threshold, a flat shipping fee of 70 INR will apply.

2.2 International Shipping: International shipping rates vary depending on the destination and order value. Shipping costs will be calculated at checkout based on your shipping address and the weight of the items in your cart.

  1. Order Tracking

3.1 Tracking Information: Once your order is shipped, you will receive an email confirmation with tracking information. You can use this information to monitor the progress of your delivery.

3.2 Tracking Support: If you have any questions about your order’s tracking information or need assistance, please contact our customer support team at silvertrendyin@gmail.com and we will be happy to assist you.

  1. Shipping Restrictions

4.1 Address Accuracy: It is essential to provide accurate shipping information to ensure a successful delivery. Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

4.2 Customs and Import Duties: For international orders, please be aware that your country may impose customs duties, taxes, or other import fees upon delivery. These charges are the responsibility of the recipient and are not included in the item’s price or shipping cost. Please check with your local customs office for more information.

  1. Shipping Delays

While we strive to provide accurate delivery estimates, please understand that unexpected delays can occur due to various factors beyond our control, including weather conditions, customs processing, and carrier-related issues. We appreciate your patience in such situations.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at silvertrendyin@gmail.com. We are here to ensure your shopping experience with SilverTrendy is enjoyable and hassle-free.